At HospGear, we take pride in delivering your orders efficiently and securely. Whether you’re purchasing essential gear or gifts for loved ones, we’ve got you covered! Here’s everything you need to know about our shipping process:
Delivery Timeline
- Orders are processed within 1-3 business days after payment confirmation.
- Products will be delivered within 10 days from the date of dispatch.
- Delivery times may vary based on your location and unforeseen circumstances such as weather or courier delays.
Shipping Charges
- Free Shipping: Enjoy free shipping on orders above ₹500.
- Standard Shipping: A flat rate of ₹50 is applicable for orders below ₹500.
Order Tracking
Once your order is shipped, we’ll send you a confirmation email with your tracking number. You can use this number to monitor the status of your shipment in real time.
Shipping Locations
We currently ship across all major cities and towns in India. If you’re located in a remote area, delivery may take a little longer. For international shipping inquiries, feel free to contact us at hospgear@gmail.com.
Shipping Issues
We strive for perfection, but if something goes wrong, here’s how we handle it:
- Delayed Delivery: If your order hasn’t arrived within the promised timeline, reach out to us immediately, and we’ll work to resolve the issue.
- Damaged Products: If your product arrives damaged, send us clear pictures within 48 hours of delivery, and we’ll arrange for a replacement or refund.
Packaging and Handling
We ensure all products are carefully packaged to prevent damage during transit. However, please inspect your package upon arrival and report any visible damage to the courier and us.
Returns and Refunds for Shipping
If you need to return a product, you’ll be responsible for shipping costs unless the return is due to an error on our part (e.g., wrong item or defective product). Please refer to our Refund and Returns Policy for more details.
Need Help?
For any questions related to shipping, tracking, or delivery, feel free to contact us:
📧 hospgear@gmail.com
📞 +91-97703 13026